Frequently Asked Questions

Q. Are Fenix Flooring's initial consultations and quotations free of charge?

A. Yes. There is no obligation or charge in the consultation phase.

Q. Can Fenix Flooring provide all necessary materials in order to complete the project?

A. Yes. Fenix Flooring is able to access all the all the material requirements for your floor covering project.

Q. How can I view samples of material for my floor covering project?

A. Fenix Flooring would be happy to arrange visitations to our suppliers showrooms upon request.

Q. What if I have pre-purchased my materials? Does Fenix Flooring offer the same 'no obligation' consultations for installations only?

We offer the same service on installation only floor covering projects.

Q. Do you offer a guarantee?

Yes. We have a three year warranty for most projects on craftsmanship. We are able to inform the client of all manufacturers' warranties on materials prior to project commencement.